Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Pxlora ("we", "us", or "our") collects, uses, and shares information when you use our AI image transformation platform at pxlora.ai (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

Email address - Used for account identification, login, and communication
Name - Used to personalize your experience
Profile picture - Retrieved from your Google account if you use Google Sign-In
Language preference - To display the Service in your preferred language

1.2 Authentication Data

We support the following authentication methods:

Google OAuth - We receive your email, name, and profile picture from Google
Email verification - We send verification emails via Resend

We store OAuth tokens to maintain your session. We do not store your Google password.

1.3 Payment Information

When you subscribe or purchase credits, we collect:

Stripe - We store your Stripe Customer ID. Your payment card details are processed and stored directly by Stripe. We never see or store your full card number.
Coinbase Commerce - For cryptocurrency payments, we store transaction IDs, wallet addresses, and transaction hashes.

1.4 Image Data

When you use our image transformation service:

Input images - Temporarily processed for AI transformation
Generated images - We do not permanently store your generated images unless you opt-in to share them in our community gallery
Generation parameters - We log prompts, LoRA settings, and other technical parameters

Important: Images you choose to share in our gallery become publicly visible. You can remove them at any time.

1.5 Usage Data

We automatically collect:

Activity logs - Downloads, shares, favorites, and regeneration requests
Credit transactions - Record of credit purchases, usage, and refunds
Session information - Login times, IP addresses, browser type
Performance metrics - Page load times and errors

2. How We Use Your Information

We use the collected information to:

Provide the Service - Process your images using AI models
Manage your account - Handle authentication, subscriptions, and credits
Process payments - Handle billing and refunds through Stripe and Coinbase
Improve the Service - Analyze usage patterns and fix bugs
Communicate with you - Send transactional emails and important updates
Prevent abuse - Detect and prevent fraudulent activity

We do not use your images to train AI models.

3. Third-Party Services

We work with trusted third-party service providers to operate our platform:

AI Processing - We use third-party AI services to process your image transformations
Payment Processing - Stripe handles credit card payments; Coinbase Commerce handles cryptocurrency payments
Hosting & Storage - Our platform is hosted on cloud infrastructure with secure data storage
Analytics - We use analytics tools to understand how our Service is used and to improve it
Email - We use email services to send transactional messages

These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

4.1 Essential Cookies

Session cookies - Required for authentication
Language preference - Remembers your language setting (30-day expiration)

4.2 Analytics Cookies

Google Analytics - Uses cookies to track page views and sessions
Vercel Analytics - Privacy-friendly, does not use cookies

4.3 Session Recording

Microsoft Clarity - Records user interactions for UX improvement. You can opt out at https://clarity.microsoft.com/optout

5. Data Storage and Security

5.1 Data Location

Your data is primarily stored and processed in the United States. By using our Service, you consent to the transfer of your data to the United States.

5.2 Security Measures

We implement industry-standard security measures:

HTTPS encryption for all data in transit
Encrypted database connections
Secure OAuth 2.0 authentication
PCI-compliant payment processing via Stripe

5.3 Data Retention

Account data - Retained until you delete your account
Generated images - Not permanently stored unless shared to gallery
Gallery images - Retained until you remove them
Payment records - Retained as required by law (typically 7 years)
Server logs - Retained for 30 days

6. Your Rights

6.1 Account Deletion

You can request deletion of your account by contacting us at support@pxlora.ai. Upon deletion:

Your account and profile data will be permanently deleted
Your images in the gallery will be removed
Transaction records may be retained for legal compliance

6.2 Data Access

You can access your account information and generation history through your dashboard.

6.3 Opt-Out Options

Email communications - Unsubscribe link in emails
Microsoft Clarity - Opt out at https://clarity.microsoft.com/optout
Google Analytics - Use browser extensions or settings

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Users

If you are in the European Economic Area:

Our legal basis for processing is contract performance and legitimate interests
You may have additional rights under GDPR including data portability
You can lodge complaints with your local data protection authority

8.2 California Users (CCPA)

If you are a California resident:

You have the right to know what personal information we collect
You have the right to request deletion of your personal information
We do not sell your personal information

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting a notice on our website
Updating the "Last Updated" date at the top

Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@pxlora.ai
Website: https://pxlora.ai

This Privacy Policy is provided in English. Translations may be provided for convenience, but the English version prevails in case of discrepancies.

Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Pxlora ("we", "us", or "our") collects, uses, and shares information when you use our AI image transformation platform at pxlora.ai (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

Email address - Used for account identification, login, and communication
Name - Used to personalize your experience
Profile picture - Retrieved from your Google account if you use Google Sign-In
Language preference - To display the Service in your preferred language

1.2 Authentication Data

We support the following authentication methods:

Google OAuth - We receive your email, name, and profile picture from Google
Email verification - We send verification emails via Resend

We store OAuth tokens to maintain your session. We do not store your Google password.

1.3 Payment Information

When you subscribe or purchase credits, we collect:

Stripe - We store your Stripe Customer ID. Your payment card details are processed and stored directly by Stripe. We never see or store your full card number.
Coinbase Commerce - For cryptocurrency payments, we store transaction IDs, wallet addresses, and transaction hashes.

1.4 Image Data

When you use our image transformation service:

Input images - Temporarily processed for AI transformation
Generated images - We do not permanently store your generated images unless you opt-in to share them in our community gallery
Generation parameters - We log prompts, LoRA settings, and other technical parameters

Important: Images you choose to share in our gallery become publicly visible. You can remove them at any time.

1.5 Usage Data

We automatically collect:

Activity logs - Downloads, shares, favorites, and regeneration requests
Credit transactions - Record of credit purchases, usage, and refunds
Session information - Login times, IP addresses, browser type
Performance metrics - Page load times and errors

2. How We Use Your Information

We use the collected information to:

Provide the Service - Process your images using AI models
Manage your account - Handle authentication, subscriptions, and credits
Process payments - Handle billing and refunds through Stripe and Coinbase
Improve the Service - Analyze usage patterns and fix bugs
Communicate with you - Send transactional emails and important updates
Prevent abuse - Detect and prevent fraudulent activity

We do not use your images to train AI models.

3. Third-Party Services

We work with trusted third-party service providers to operate our platform:

AI Processing - We use third-party AI services to process your image transformations
Payment Processing - Stripe handles credit card payments; Coinbase Commerce handles cryptocurrency payments
Hosting & Storage - Our platform is hosted on cloud infrastructure with secure data storage
Analytics - We use analytics tools to understand how our Service is used and to improve it
Email - We use email services to send transactional messages

These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

4. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

4.1 Essential Cookies

Session cookies - Required for authentication
Language preference - Remembers your language setting (30-day expiration)

4.2 Analytics Cookies

Google Analytics - Uses cookies to track page views and sessions
Vercel Analytics - Privacy-friendly, does not use cookies

4.3 Session Recording

Microsoft Clarity - Records user interactions for UX improvement. You can opt out at https://clarity.microsoft.com/optout

5. Data Storage and Security

5.1 Data Location

Your data is primarily stored and processed in the United States. By using our Service, you consent to the transfer of your data to the United States.

5.2 Security Measures

We implement industry-standard security measures:

HTTPS encryption for all data in transit
Encrypted database connections
Secure OAuth 2.0 authentication
PCI-compliant payment processing via Stripe

5.3 Data Retention

Account data - Retained until you delete your account
Generated images - Not permanently stored unless shared to gallery
Gallery images - Retained until you remove them
Payment records - Retained as required by law (typically 7 years)
Server logs - Retained for 30 days

6. Your Rights

6.1 Account Deletion

You can request deletion of your account by contacting us at support@pxlora.ai. Upon deletion:

Your account and profile data will be permanently deleted
Your images in the gallery will be removed
Transaction records may be retained for legal compliance

6.2 Data Access

You can access your account information and generation history through your dashboard.

6.3 Opt-Out Options

Email communications - Unsubscribe link in emails
Microsoft Clarity - Opt out at https://clarity.microsoft.com/optout
Google Analytics - Use browser extensions or settings

7. Children's Privacy

8. International Users

If you are in the European Economic Area:

Our legal basis for processing is contract performance and legitimate interests
You may have additional rights under GDPR including data portability
You can lodge complaints with your local data protection authority

8.2 California Users (CCPA)

If you are a California resident:

You have the right to know what personal information we collect
You have the right to request deletion of your personal information
We do not sell your personal information

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting a notice on our website
Updating the "Last Updated" date at the top

Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@pxlora.ai
Website: https://pxlora.ai

This Privacy Policy is provided in English. Translations may be provided for convenience, but the English version prevails in case of discrepancies.

Privacy Policy

1. Information We Collect

1.1 Account Information

1.2 Authentication Data

1.3 Payment Information

1.4 Image Data

1.5 Usage Data

2. How We Use Your Information

3. Third-Party Services

4. Cookies and Tracking Technologies

4.1 Essential Cookies

4.2 Analytics Cookies

4.3 Session Recording

5. Data Storage and Security

5.1 Data Location

5.2 Security Measures

5.3 Data Retention

6. Your Rights

6.1 Account Deletion

6.2 Data Access

6.3 Opt-Out Options

7. Children's Privacy

8. International Users

8.1 European Users (GDPR)

8.2 California Users (CCPA)

9. Changes to This Policy

10. Contact Us

Privacy Policy

1. Information We Collect

1.1 Account Information

1.2 Authentication Data

1.3 Payment Information

1.4 Image Data

1.5 Usage Data

2. How We Use Your Information

3. Third-Party Services

4. Cookies and Tracking Technologies

4.1 Essential Cookies

4.2 Analytics Cookies

4.3 Session Recording

5. Data Storage and Security

5.1 Data Location

5.2 Security Measures

5.3 Data Retention

6. Your Rights

6.1 Account Deletion

6.2 Data Access

6.3 Opt-Out Options

7. Children's Privacy

8. International Users

8.1 European Users (GDPR)

8.2 California Users (CCPA)

9. Changes to This Policy

10. Contact Us